Terms and Conditions
Welcome to Zoneotrap! These Terms and Conditions (“Terms”) govern your use of our website (zoneotrap.com) and the purchase of our custom hoodies and related products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our site.
1. Use of the Website
You must be at least 18 years old or have the consent of a legal guardian to use this website.
You agree to use the website for lawful purposes only and not engage in any activity that disrupts its functionality or violates applicable laws.
2. Orders and Payments
Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel orders for any reason, including errors in product information or pricing.
Payment: Payments must be completed at the time of order. We accept major credit/debit cards and other payment methods displayed during checkout.
Order Confirmation: You will receive an email confirmation upon successful placement of an order. If you do not receive this, please contact us at info@zoneotrap.com.
3. Custom Hoodie Design
Design Submission: Customers may upload or specify their custom designs for hoodies. By submitting designs, you confirm you have the rights to use and reproduce the submitted materials.
Approval Process: You will receive a design proof for approval before production begins. Once approved, no changes can be made.
Intellectual Property: Zoneotrap reserves the right to refuse designs that infringe on copyrights, trademarks, or violate our content guidelines.
4. Shipping and Delivery
Shipping Times: Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
Shipping Costs: Shipping fees will be calculated and displayed during the checkout process.
Lost or Damaged Goods: If your order is lost or arrives damaged, please contact us at info@zoneotrap.com within 7 days of receipt. We may require photos or additional information to process claims.
5. Returns and Refunds
Custom Products: Custom hoodies are non-refundable unless they arrive defective or do not match the approved design proof.
Return Process: For eligible returns, contact us at info@zoneotrap.com within 14 days of receiving your order. Approved returns must be shipped back to us at your expense.
Refunds: Refunds for eligible returns will be processed within 7-10 business days after receipt and inspection of the returned product.
6. Intellectual Property
All content on zoneotrap.com, including text, images, logos, and designs, is the property of Zoneotrap or its licensors and is protected by intellectual property laws. You may not use or reproduce this content without our prior written permission.
7. Limitation of Liability
Zoneotrap is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability to you shall not exceed the total amount paid by you for the products in question.
8. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with the “Effective Date” updated accordingly. Continued use of our website signifies your acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of [Insert Jurisdiction].
11. Contact Us
For any questions about these Terms, please contact us:
Email: info@zoneotrap.com
Website: zoneotrap.com